Shipping policy
Shipping Methods
Ink Tinta offers multiple shipping options to meet your needs:
- Standard Shipping: 3-7 business days
Shipping method availability may vary depending on your location and order contents.
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Package weight and dimensions
- Shipping destination
- Selected shipping method
Free shipping is available for orders over $50 within the domestic market.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your package using our website's order tracking system or directly through the carrier's website.
International Shipping
We ship to most countries worldwide. Please note:
- International orders may be subject to customs fees, import duties, and taxes
- These additional charges are the responsibility of the recipient
- Delivery times may vary due to customs processing
Shipping Restrictions
Some items in our Stationery and Decorative Items categories may have shipping restrictions to certain destinations due to local regulations. If your order contains restricted items, we will notify you promptly.
Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply for reshipment.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate. Ink Tinta is not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
For any shipping-related inquiries, please use our contact form. Our customer service team will respond within 24 business hours.